Locked out of my wordpress site and I can’t get back in!

Tiffany Becerra
I am locked out of my WordPress site and I can’t get back in!

WordPress Agent
May I know your Website Address Please ?

Tiffany Becerra
***********.com

WordPress Agent
Please wait for some time. I am checking the issue.
I see the issue we will fix it
Hello
We will fix it.

Tiffany Becerra
They locked me out, not me
I had it saved in my computer and have never had a problem until now..
Can you tell me what the problem is?

WordPress Agent
Then why its not working ?
I need to check the database login table

Tiffany Becerra
Yes please do

WordPress Agent
To check and fix the issue.