Can you tell me if my website got hacked

Question

Jen Avellaneda
follow-up

Jen Avellaneda
Hi! I received an e-mail saying it was fixed, however, I am not able to click on anything on my site, it is completely frozen. I also have what appears to someone hacking into my account. Dozens and dozens of e-mails notifying me some is using my account, registering into my site. This is even AFTER I changed my password. Can you please tell me what is going on and while you WP was fixing my website, did I get hacked after giving you my information?

abc.com
Hello?

WordPress Agent
hello!

Jen Avellaneda
Can you tell me if my website got hacked while you were in the middle of getting it fixed?

WordPress Agent
let me check

Jen Avellaneda
And why is it frozen when I view it from my laptop?

WordPress Agent
Please check again your site. A line of code was at wrong place, and now its fine
Please check and let me know

Jen Avellaneda
I am checking

WordPress Agent
ok

Jen Avellaneda
It looks better, thank you~! However, can you please tell me why I am getting dozens and dozens of e-mails saying I have a “new user registration on my webiste”? Is that WP? Or am I getting hacked~? There are tons of them and they have been coming in daily, even after I changed my password.

WordPress Agent
These emails of your blog subscribers
This is not the hacking issue

Jen Avellaneda
Oh, I did not know that! So, I am not being hacked!?

WordPress Agent
No You are not being hacked. And the massup of code has been fixed by us
Now your site will be work fine

Jen Avellaneda
Oh my goodness!!! Thank you soooo much!!!!!! I so appreciate all of your help, from the bottom of my heart!!! <3 <3 <3

WordPress Agent
Your Most Welcome!

Jen Avellaneda
Have a good night!

WordPress Agent
Good Night!

Jen Avellaneda
🙂

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Beth 8 years 0 Answers 157 views 0

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