I want word press removed

Susan
I want word press removed

WordPress Agent
May I know your Website Address Please ?

Susan
**********.com

WordPress Agent
so you want to wipe out the whole wordpress from your site ?
so it’ll be a clean slate , your website wont open. there wont be anything

Susan
yes because I lost my webiste and got a undercomstruction page which killed my business this season.

WordPress Agent
oh. sorry to hear that

Susan
i was told to use word press but was given no info as to what was going to happen to my site

WordPress Agent
are you a developer ?

Susan
I just want my website back now.

WordPress Agent
Can u give us Your Site Username and Password please ?
let me see what can we do from our site

Susan
**********.net

WordPress Agent
we can*

Susan
*********** dont remember ******* it

WordPress Agent
*********** worked

Susan
I just want my site restored doe now so ppl can fing me.
so ppl can find me.

WordPress Agent
someone has wiped everything from your site

Susan
word press

WordPress Agent
we did not,I think someone who might have worked on your site

Susan
It was a newly updated site then I was told by just host to sign up with word press and that is when I got the under construction page. I am the only person who does admin work and zi had just updated the info.
my problem started when I loaded word press and got a green page instead of my web site.

WordPress Agent
wait a minute
you had a site previously?
it was on wordpress ?

Susan
no I just typed above. I had a template and a domain from JUst host for many years. They said I needed someone to support my website and that WordPress was great and that I should down load it.

WordPress Agent
you have taken the hosting from https://www.*******.com
so where was your previous website hosted ?okay
so your previous website was not on wordpress

Susan
only just host for 7.5 years

WordPress Agent
let me check something

Susan
yes it was not z’om anything”
not “on anything” I got free template from Just host called Swanky a “CSS template”

WordPress Agent
okay. so seems like your old site is still there
but due to wordpress installation
its not showing up

Susan
Well i would like it back since I wasnt told zi was going to lose it in the first place. I was given insuffiecient information.

WordPress Agent
it might be possible that wordpress must have replaced some files on your hosting
you should contact your hosting provider regarding this

Susan
I want word press removed and I want my site back

WordPress Agent
yes, we can do it too.

Susan
wow! Thank you! do it

WordPress Agent
sure, when I we done we will inform you.

Susan
sure Thanks! bye