my site is not working

Question

Wp-admin

Hi …How may I help you?

which one is your site ?

David

xyz.com

Wp-admin

okay. its showing up totally blank

David

Yes I did the WordPress updates and my site went blank and my WordPress login went blank

Wp-admin

we’ll fix it

David

I can give you my login and password

Wp-admin

we need your godaddy login detials

David

👍🏾

Wp-admin

hosting details

David

Customer# 1111111111
BackStage Access Magazine
*************

Wp-admin

okay

we need the password too

David

My pass word is ******

Wp-admin

okay

let me see

okay, we’ll fix it

David

Yes I’m here

David

What’s that your site went blank

Wp-admin

its your site , not ours

David

I’m not sure

Your site told me to update and i that and it went blank and never cam back up and that’s my fault ?

Wp-admin

yes, because while updating site also notify you to back up your site, because its a risky process

you pay for hosting on godaddy

David

Thank you

Abigail 8 years 0 Answers 109 views 0