I tried accessing my account and was not able too.
Question
Juan Latalladi
Need Assistance
Wp-Agent
Hi …How may I help you?
Juan Latalladi
I tried accessing my account and was not able too. I was just in there. I log out and then tried login back in and was not able to.I hit forgot password so that I could change it. I entered the new password generated and it still would not work
Wp-Agent
May I know your Website Address Please ?
Juan Latalladi
xyz.com
Wp-Agent
Please wait for some time. I am checking the issue.
Juan Latalladi
okay
Wp-Agent
i see the issue we will fix it
Wp-Agent
are you with Hostgator ?
Juan Latalladi
How would that matter?
Wp-Agent
Because you are at third party hosting and use free software of our
Juan Latalladi
I would just like to access my worpress account and that’s all I would like to do
Wp-Agent
database over flow login table
Juan Latalladi
and what does that mean?
Wp-Agent
you can’t understand that because you have no knowledge of database
Juan Latalladi
You tell me? I was just in there and then logged out for a minute. Then when I tried logging back in I was not able too
I need you to provide me with your name and the position that you hold in that company. And I also will need your supervisor’s name as well
Wp-Agent
we are not authorize for it
If you want the service from us, please confirm us
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8 years
0 Answers
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