My add media button for post is not working. My Upload theme  button is not working as well

Bobby
My add media button for post is not working. My Upload theme  button is not working as well

WordPress Agent
May I know your Website Address Please ?

Bobby
www.*********.com

WordPress Agent
I am checking
Can u give us Your Site Username and Password please ?

Bobby
yea
username *********
password *************

WordPress Agent
wait please
its not working
please provide the correct login details

Bobby
that is the correct login. you have to go on www.********.com/wp-admin
I have the wordpress feature to build my website from a different webhost

WordPress Agent
ok

Bobby
did that work?

WordPress Agent
wait
see this
image.png

Bobby
yea I’m gonna reset it
hold on

WordPress Agent
ok

Bobby
okay try it again
did it work?

WordPress Agent
yes
I see the issue we will fix it
can we do it for you  ?

Bobby
yea what was the issue?

WordPress Agent
Code messup and JS issue

Bobby
yea

WordPress Agent
Can we do it for you?

Bobby
yea

WordPress Agent
also malware is in your site

Bobby
what malware?

WordPress Agent
See this code

Bobby
yea

WordPress Agent
what is this ?

Bobby
i don’t know
where did you find it

WordPress Agent
in your site
So we also need to fix this
can we  go ahead ?

Bobby
what all does it cover? what all will you work on and fix for my site?

WordPress Agent
Yes
Media issue and malware both issue

Bobby
Please do it

WordPress Agent
okay