also my dashboard is suddenly in italian. what is that all about?

Jen
i need help today. i cannot wait anymore. also my dashboard is suddenly in italian. what is that all about?

WordPress Agent
Its not in latin

Jen
Italian

WordPress Agent
you may have changed your language

Jen
I did no such thing

WordPress Agent
because i m in with the login details which u made for me
and i m seeing nothing in italian

Jen
i’m talking about the 24×7 wp dashbiard
Screen Shot 2018-01-06 at 2.03.07 PM.png

WordPress Agent
oh
wait
change language in top
look into the top banner
change it

Jen
ok done. well that was easy…what about the rest?
why is it taking so long this time?

WordPress Agent
because its saturday
we’re short on staff

Jen
but this was in yesterday morning

WordPress Agent
I know, it was in queue
we will email in you in some hours
please stand by

Jen
ok but it has to happen today,
Is this true?

WordPress Agent
sorry, I was away, couldn’t reply
where did you read that
because we receive almost 70% Chats of people who want their issue fixed, and when we asked for a service charge, they call us scammers. so who’s to blame ?

Jen
i will show you? i’ve been very happy with your service, but please know, my site is very important to me. please do nothing to harm it.

WordPress Agent
No ma’am, those comments are of the frustrated people, who are looking for free support. which we cant provide

Jen
i understand that. thank you.
i just want good, safe, reliable support.

WordPress Agent
that you’ve got. its weekend otherwise it would have been done by now

Jen
ok, let me know when it’s done. i’ll try and stop bugging you

WordPress Agent
thank you ma’am.just two hours

Jen
speak soon

WordPress Agent
you’ll receive a mail

Jen
ok great thanks