I am unable to upload images

Madison
I am unable to upload images

WordPress Agent
May I know your Website Address Please ?

Madison
http://*******.net

WordPress Agent
Can u give us Your Site Username and Password please ?

Madison
Yes, it is ***** and *****
Thanks

WordPress Agent
I see the issue we will fix it for you

Madison
thank you.

Madison
What is exactly wrong? it worked and then it didn’t.

WordPress Agent
Your Media JS is not working
We need to fix that

Madison
that is fine to proceed

WordPress Agent
yes

Madison
thanks
Okay all set

WordPress Agent
Hello Madison

Madison
Yes, I HAve

WordPress Agent
Please wait let me check

Madison
No worries

WordPress Agent
is your website is hosted on ******

Madison
let me ask our designer as I am unaware.

WordPress Agent
please give us ***** username and password

Madison
Yes it is.
user: *******
pass: ******

WordPress Agent
Please wait let me check
please provide us correct login details of ****

Madison
That should be it and if not possibly *** and **** as password. I have to step away for one second to help customer. I won’t be longer than 5 minutes. So sorry. Thanks for helping

WordPress Agent
Please wait let me check
please check from *****
and send us correct login details

Madison
Hold on please. Trying to reach out to designer

WordPress Agent
ok
don’t worry
we are working

Madison
in the meantime will my wordpress login info help with anything? that is where I am having issues uploading images.

WordPress Agent
yes
i am working on your issue

Madison
I cannot give out the credentials of the ****t as they have several websites.

WordPress Agent
ok
please wait
i am working
Please check  your issue is fixed

Madison
ahhh yes!!! It is working
Thank you!!!

WordPress Agent
Ok thanks

Madison
Yes. Thank you again

WordPress Agent
ok Thanks