How do i reinstate a website that i had with you

Question

Jaye
How do i reinstate a website that i had with you

WordPress Agent
May I know your Website Address Please ?

Jaye
hello  how do i reinstate a website that i have with wordpress
jwiegold.com

WordPress Agent
we will do it for you

Jaye
I need to know the details: the cost, so that i can talk it over with my husband.  I also need to know how to go about doing it

WordPress Agent
http://www.24x7wpsupport.com/wordpresshosting.php
Check our plam here

Jaye
ok
I did it.

Jaye
please tell me how to update my login information
do you see that i signed up for the professional package??
i do not find my website on the internet
are you there?
you have been so helpful…but i continue to need your help

WordPress Agent
yes
its not done

Jaye
🙂
ok
Can you help me with the login info in the *****
I mean…help me with the login info in the meantime

WordPress Agent
yes
you can

Jaye

I read the packages.
I have a website with you
that is already designed

WordPress Agent
May I know your Website Address Please ?

Jaye
*****.com

WordPress Agent
You need to select the hosting package first

Jaye
so if i chose the personal package for ***** a year then my website would be up and running?
also, does Word Press manage the site?  i mean do they take care and clean up the plugins and updates??
with the plan i am thinking of getting

WordPress Agent
Yes

Jaye
so what else does the migration do for me?  I am not real familiar with website maintainance

WordPress Agent
yes that will work for you

Jaye
ok
what does WP do…how do they clean up the plugs and things.
how do they know which ones to allow to be used
maybe…
and what about spam

WordPress Agent
yes  we have tools for that clean up

Jaye
thank you for your help. i am not familiar

WordPress Agent
We will take care of all no need to worry for that

Jaye
so it just happens i guess
i dont see migration listed on the plans.  is there another name for it?
it looks like on the personal includes managing updates, plugins and themes.
how is the professional plan different

WordPress Agent
yes

Jaye
except that it happens weekly on personal plan. and daily on professional plan
on the persoanl plan it is listed as being part of the plan for ***** a year
no??
also.  would you be able to help me reset my password for my website?
i am thinking of doing the professinal plan
i jsut need to understand it better

WordPress Agent
We will give username and password all
after make it live

Jaye
and when i do this would you be able to help me reset my password and my login information?  I mean now before we disconnect from each other??

WordPress Agent
Yes

Jaye
so that means you are able to see my page and it is in good working order?  I havent used it in a while

WordPress Agent
yes

Jaye
so it looks like the professional package

WordPress Agent
Yes
Can we go ahead

Jaye

yes.  as long as you can help me with new login information right now.

WordPress Agent
yes

Jaye
ok. but then you will respond to me when i am done and help me with the login information.  yes?

WordPress Agent
yes

Jaye
ok  thank you so so much for your help
i am usong my existing domain now.  yes?

WordPress Agent
yes you can

Jaye
the other option on the form is to transfer your domain from another registrar.  i am not doing that…right?

WordPress Agent
Yes

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Brian 8 years 0 Answers 335 views 0

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