my website is gone

Question

George Hughes

my website is gone

5:20 AM

WordPress Agent joined the chat

WordPress Agent

May I know your Website Address Please ?

5:20 AM

George Hughes

it was xyz.com

5:20 AM

WordPress Agent

Where your site is hosted?

5:21 AM

George Hughes

explain?

5:21 AM

WordPress Agent

Do you have the login detail of your cpanel?

5:22 AM

George Hughes

abc@.net

5:23 AM

WordPress Agent

Hosting mean where your site is located and your database

5:23 AM

George Hughes

i will have to find it

5:25 AM

WordPress Agent

I can fix your issue but for this i need the login details of your hosting or cpanel

5:26 AM

Without that logins i am unable to fix this

George Hughes

I know it was word press will have to look at old emails to find what you need

cant find my website

5:31 AM

WordPress Agent joined the chat

George Hughes

A new installation of WordPress has been completed. The details of the installation are shown below:
Path : /home/georgehu/public_html/welcome
URL : xyz.com
Admin Username : 123
Admin Pass : ********
MySQL Database : ***********
MySQL DB User : abc
MySQL DB Host : localhost
MySQL DB Password : 1234
Time of Installation : March 22, 2011, 8:42 pm

5:31 AM

Justin joined the chat

WordPress Agent

This is not the required info.

5:32 AM

George Hughes

arvixe

5:35 AM

WordPress Agent

i need the logins of your hosting

5:35 AM

George Hughes

Where would I find them

5:38 AM

WordPress Agent

Who setup your site?

5:39 AM

George Hughes

I did a long time ago

5:39 AM

I have those

hello

website is no longer there had it since 2011 Host is arvixe

xyz.com

6:03 AM

WordPress Agent joined the chat

WordPress Agent

Wait

6:05 AM

Who setup your site you still not told me

George Hughes

I set it up

6:06 AM

xyz@net

WordPress Agent

Without hosting logins i can’t fix your issue

6:08 AM

George Hughes

where do i find those?

6:09 AM

is that id and password i have those

WordPress Agent

Do you have any account

6:11 AM

George Hughes

yes

6:11 AM

WordPress Agent

Do you have the username or email and password of

6:13 AM

George Hughes

xyz@.net

6:13 AM

******* pasword

WordPress Agent

let me check

6:15 AM

George Hughes

this is original abcde . password +++++++++++

6:15 AM

WordPress Agent

Ok i am in

6:16 AM

Let me check the issue

George Hughes

cool

6:16 AM

I had a lot of information in there for my students

WordPress Agent

I can fix your issue

6:18 AM

WordPress Agent

There is a issue with php and jscript

6:20 AM

George Hughes

is that not on your end

6:20 AM

WordPress Agent

And i need to work on your issue, And it will take time in fix

6:20 AM

This is at your end

And you are on third party hosting

George Hughes

I do not understand what all that means. However you will be able to get my sight back?

6:22 AM

WordPress Agent

I need to work on code

6:23 AM

George Hughes

6:23 AM

WordPress Agent

Php is conflicting with jscript

George Hughes

how long will it take to fix

6:27 AM

WordPress Agent

Within 12 hours your issue will be fix

6:28 AM

George Hughes

6:28 AM

WordPress Agent

6:35 AM

We will email you after fix your issue

George Hughes

thank you

6:35 AM

WordPress Agent

Your Most Welcome Sir!

Abigail 8 years 0 Answers 190 views 0