Assistance need to publish a newsletter subscription banner on homepage

Question

Isabel
Assistance need to publish a newsletter subscription banner on homepage

WordPress Agent
May I know your Website Address Please ?

Isabel
www.**********.net
I am not a technical person. Let me describe the problem
I have a mailchimp account
I have downloaded “bloom” plug in to create the banner for newsletter subsription
I have created the newsletter
The problem: the display is incorrect. Please scroll to the botton of my website to see it.

Isabel
Help I need: I would like to display this banner just below the “map picture” on the homepage

WordPress Agent
okay, You just only want to show your newsletter in the bottom of your map
right?

Isabel
correct, right after the map

WordPress Agent
ok we will fix your issue

Isabel
okay, sure. lets go ahead

Isabel
Yes…how
how are you going to connect? is this a webex?
so that I can give you control to fix the issue?

WordPress Agent
We will email you after fix it
You need to provide us your site logins
Username and password for wp-admin
Because your site is hosted at third party hosting thats why you need to provide us your site logins

Isabel
Ok. last question…how long it would take to fix it? approx

WordPress Agent
We will email you within 4-5 hours
Because we need to work on functionality of your plugin that is connect to code

Isabel
ok. Thank you for the answers.

WordPress Agent
you’r welcome!

Isabel
my email address: *******@*******.net

WordPress Agent
We will give you update on your given email *******@*******.net

Isabel
Thank you

WordPress Agent
Please send me your site username and password for wp-admin

Isabel
username *********
password *************

WordPress Agent
Thanks for give me required detail
You will get update from Us ASAP

Isabel
Thank you

WordPress Agent
Your Welcome!
Are you working at your end?

Isabel
not now
not on wordpress now

WordPress Agent
Please do not make any change at your end till we complete

Isabel
promissed:)
I am stepping out of my computer for 2 hours. You can call me (650) -730-0639 if needed

WordPress Agent
Have you deleted your newsletter?

Isabel
Please go to “Bloom> Optin > Silicon
Please use “Silicon” newsletter

WordPress Agent
ok

Isabel
Thank you

WordPress Agent
Your Welcome!
can i close this chat?

Isabel
yes

WordPress Agent
Ok Thank you

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Beth 8 years 0 Answers 109 views 0

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