Cant log into wordpress

Julian
Cant log into wordpress

WordPress Agent
May I know your Website Address Please ?

Julian
Yes its: www.***********.com
I am getting an HTTP500 Error
Screen Shot AM.png

WordPress Agent
I  see the issue we will fix it for you

Julian
Okay thank you so much.I was very worried

WordPress Agent
we will fix it.

Julian
What caused this issue out of curiosity

WordPress Agent
Its becasue of code messup  in site file
we need to fix it asap

WordPress Agent
please wait let me check
can you give us customer no and password

Julian
How do I find my customer #

WordPress Agent
have username

Julian
username I believe is “*************”

WordPress Agent
password?

Julian
should be ”  ************”
( no parenthesis )

WordPress Agent
invalid login details
Go to https://*************.com/?realm=idp&path=/products&app=account
send us correct login login details

Julian
Oh you want GoDaddy log in?

WordPress Agent
yes

Julian
Username: ***********
Password: *****************

WordPress Agent
please wait let me check

Julian
Okay

WordPress Agent
can you give us site username  and password

Julian
site username for URL should be *********
and password I believe is: *********

WordPress Agent
please wait let me check
do you know about this domain *********.com

Julian
Yeah what about that?

WordPress Agent
Actually your account is already created
so we sre confirming

Julian
is ******** fixed

WordPress Agent
we are working

Julian
Okay sweet

WordPress Agent
we will send you email

Julian
Okay should I leave chat or stay in chat

WordPress Agent
you can leave the chat we will send you mail

Julian
Okay 🙂 Thank You for your help, have a great day

WordPress Agent
Ok, Thanks