Help with account

Amy willchowsi
Help with account

WordPress Agent
May I know your Website Address Please ?

Amy willchowsi
I think it is **********.com
I just don’t understand if I should go to Bluehost or wordpress.com to start my website
I have an account on wordpress.com, but can’t do anything through it. Should I delete it?

Amy willchowsi
Screen Shot 2018-01-18 at 3.21.43 PM.png
Can I delete this account?

WordPress Agent
ok
Can u give us Your Site Username and Password please ?
Amy willchowsi
from bluehost?
or from wordpress

WordPress Agent
wordpress.com
Amy willchowsi
That’s what I don’t understand
there is no site associated with my wordpress.com account

WordPress Agent
wordpress

Amy willchowsi
There is no website showing up
My account that I requested on BlueHost is eatsbyames.com

WordPress Agent
please send wordpress user name and password

Amy willchowsi
username is amywilichowski
password should be Soccer90

WordPress Agent
ok

Amy willchowsi
Password is Soccer90?

moses
please wait
Amy willchowsi
with a question mark at the end, sorry

WordPress Agent
ok
we will fix your issue

Amy willchowsi
What is my issue
wordpress downloaded through bluehost

WordPress Agent
delete this account  your account
Amy willchowsi
So I think I just need to delete my individual wordpress.com account

WordPress Agent
yes
screenshot-wordpress.com-2018-01-19-01-58-35-262.png

Amy willchowsi
So if I delete that account, my website will still be up on bluehost?

WordPress Agent
but show your account

Amy willchowsi
What?

WordPress Agent
permanently did not delete your site

Amy willchowsi
Okay, so I delete the wordpress.com account I sent you a picture of, I will still have the wordpress.com website through bluehost?

WordPress Agent
will permanently delete your site  and set your site bluehost

Amy willchowsi
it should delete my site
because I never bought a site

WordPress Agent
you purchased  domain  wordpress.com
right

Amy willchowsi
Yes I purchased a wordpress.com domain a while back and was already charged a fee

WordPress Agent
your all site delete wordpress

Amy willchowsi
Screen Shot 2018-01-18 at 3.34.41 PM.png
Please look at this screenshot
That is my website that I already purchased, and I want to work on it through bluehost

WordPress Agent
and you deleted all site and  domain
please wait

Amy willchowsi
I did not delete anything

WordPress Agent
but your domain did not show wordpress

2:06 AM

Amy willchowsi
what?
I purchased eatsbyames.com

WordPress Agent
we will fix your issue

Amy willchowsi
Okay, I don’t want it to say wordpress in my domain
I purchased the domain so that there was no wordpress after it
I don’t understand the issue

WordPress Agent
we can setup

WordPress Agent
domain recover is very difficult process + add name server
after live your site bluehost this domain

Amy willchowsi
can someone else try to explain it
I just don’t understand

WordPress Agent
your domain deleted wordpress.com
site

Amy willchowsi
what do you mean
I sent you a photo
Screen Shot 2018-01-18 at 3.43.53 PM.png
Please look at that screenshot
That is eatsbyames.com
it says wordpress

WordPress Agent
but domain did not show your account

Amy willchowsi
Because it is a protected blog

WordPress Agent
this screen short wordpress.org
site

Amy willchowsi
Isn’t wordpress.org self hosting?
I bought bluehost
So now I need to have bluehost download wordpress.com
And it did

WordPress Agent
but domain perched wordpress.com
not purchased bluehost

 

Amy willchowsi
what is the problem you are going to fix

WordPress Agent
domain delete wordpress and add name server

Amy willchowsi
ok, i want to register my domain with wordpress

WordPress Agent
okay