How can I access my blog?

Ken
How can I access my blog?

Ken
Hi

WordPress Agent
Hello!
Do you have any account with wordpress.com?

Ken
Yes, I do.

WordPress Agent
May i know your issue please?

Ken
I need help accessing a blog:

www.*******.com/blog

WordPress Agent
There is a issue with code
thats why your site is not opening

Ken
Ok…
Can you fix this?: )

WordPress Agent
Yes i can fix it
We need some info from you for fix this
Actually we need to work with code and for this we need your hosting logins

Ken
Ok, you mean my wordpress logins, yes?

www.*********.com/blog/wp-admin

WordPress Agent
No Do you have any account with ********?

Ken
Yes
You need that login info?

WordPress Agent
ok , Great
yes i need the login info of *********

Ken
Please bear with me. I’m having a little trouble with my password software. thanks!

WordPress Agent
ok no problem
take your time

Ken
WordPress Agent, what exactly do you need?

WordPress Agent
customer id and password for ********
6:10 AM

Ken
working on it…: )

WordPress Agent
ok

Ken
Ok, I have it.

WordPress Agent
Please send me

Ken
Username/Customer # ******
Password: *******
Please let me know when you have access.

WordPress Agent
Ok i am logged in now

Ken
great!

WordPress Agent
Please wait for some time i am working on it

Ken
Ok,
Let me know….

WordPress Agent
ok
Please allow me 1 hour for fix it

Ken
Ok.

WordPress Agent
After fix it we will email you

Ken
Ok, great. I’m also reachable at ***-***-**** if we close this chat and you have any further questions.

WordPress Agent
Ok
If you want to close the chat , you can

Ken
We can leave it open. That way I’m immediately accessible to you. I do have to step out for 10 minutes now but will be right back.

WordPress Agent
Hello!
Your site is running fine now , please check and let me know

Ken
the blog is fine?
That’s great! Thanks for all you time and help today. Anything else I need to know?

WordPress Agent
I will suggest you that is you work with code please take backup first of that file and do not work with code from your dashboard

Ken
Could you say that again. Is not clear…

WordPress Agent
I am saying that , if you work with code
Then take backup first of your file

Ken
Ok.
Thanks again.