How can I transfer my domain away from WordPress back to *******?

Question

Kabrina
How can I transfer my domain away from WordPress back to ******?

WordPress Agent
It takes time

Kabrina
How do I go about these steps?

WordPress Agent
https://************************transfer-domain-registration
https://************************1592

Kabrina
What if i already bought it through ******** but WordPress is hosting it now, how do I get rid of it on wordpress?

WordPress Agent
We can do it
You’ll need to provide your ********* login.

Kabrina
customer ******** password- *********
This wont delete my domain from ******** will it?
Are you still there?

WordPress Agent
oh sorry
I was away
What is your domain
You have 19 domains
Which domain you wanna remove from WordPress.

Kabrina
*********.com

WordPress Agent
Ok

12:51 AM
http://********.com is not on wordpress.com. It is developed on a WordPress platform but its not on WordPress hosting

Kabrina
Its not hosted on ******* either

WordPress Agent
Its hosted on http://*******.com

Kabrina
Oh, so there is nothing you can do now?

WordPress Agent
It seems like an Indian company
Your developer must be from India or Indian
We can do a lot.
We can remove it from that hosting
If that’s what you want

Kabrina
If I remove it from that hosting will it go back to ********?

WordPress Agent
Yes. you’ll need to purchase hosting for this site from ********

Kabrina
Ok well I have to talk with my boss then and see what they say.

WordPress Agent
ok
If u want u can take hosting from us too
https://www.24x7wpsupport.com/wordpresshosting.php

Kabrina
If I remove the hosting from that website, could I then link the domain name to say ******* or another website provider?

WordPress Agent
Yes ma’am / sir

Kabrina
Ok because I have been trying to link the domain away from wordpress to ****** but as you said it is being hosted by that website, so I am assuming that is what’s blocking that transfer?

WordPress Agent
Maybe
Have you added your domain to ****** ?

Kabrina
Yes and when I look at the dns it says in progress (yellow color) but when I go inside the cname is red (and not the domain name) and everything else is in the red too not green.
Screen Shot.png
Screen Shot .png

WordPress Agent
We’ll do it if you want.
Connecting your ******* domain to your ******
You’ll need to provide your ******** login ID

Kabrina
I added it already but you can check to see if I did it right
**********.com
password- *********

WordPress Agent
Please wait for some time. I am checking the issue.

Kabrina
ok thank you

WordPress Agent
I’ll do it

Kabrina
You will do what?

WordPress Agent
******** site will show up on ************.com

Kabrina
ok if you can do it ill let you

WordPress Agent
Yes.

Kabrina
ok
and if it doesnt work?

WordPress Agent
It will work

Kabrina
ok and yes

WordPress Agent
Your full name ?

Kabrina
Kabrina Speakman

Kabrina
ok about to submit it right now

WordPress Agent
okay
You’ll see the changes shortly
It’ll take some time for servers to make changes

Kabrina
Ok so now my ******** site will have the domain of *********.com when it processes?

WordPress Agent
Yes. within 24 hour

Kabrina
ok thank you and If I have any problems can I contact you back?

WordPress Agent
Yes of course
You can check your ****** domain
It says “******* template applied ”
******.PNG

Kabrina
Ok awesome, but the ******** dns setting are still in red, will that take 24 hours to connect?

WordPress Agent
https://***********.com
put “www” before your address. its showing ******* site
Yes that problem is temporary

Kabrina
Ok because when I click on the link you just sent a privacy error page pops up

WordPress Agent
Yes. click advanced
and proceed unsafe
Its temporary glitch i guess
I have never encountered this while transferring or connecting domains.

Kabrina
Ok now it says 404 page not found

WordPress Agent
It wont show up after 24 hour.
Then just wait for a while.

Kabrina
Ok if I want to contact you back is there a certain way or do I have to talk to someone else?

WordPress Agent
I’ll be here for today
I m here till 7

Kabrina
ok and tomorrow?

WordPress Agent
yes

Kabrina
Ok I hope it fixes in 24 hours

WordPress Agent
Yes it will
Site is showing up in my computer BTW

Kabrina
ok mine now too! just a certificate is popping up which is probably because of the transfer. Thank you

WordPress Agent
Welcome

Kabrina
Thank you again!

WordPress Agent
You can end the chat now. 🙂

 

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Brian 8 years 0 Answers 170 views 0

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