Database connection issue.

Question

Wp-Agent

Hi …How may I help you?

Visitor

hi there!

Database connection issue

Wp-Agent

May I know your Website Address Please ?

Visitor

xyz.com

Wp-Agent

May I know your Full Name, Phone number & Email Address, in case we are disconnected ?

Visitor

yes

Wp-Agent

Ok i see the issue we will fix it

Visitor

YAS!!! thank you!!

Also, I need to know how to update my site

Wp-Agent

we will guide you all about it

Visitor

schweet! thank you

Wp-Agent

but we need to fix it first

Visitor

I understand

Wp-Agent

Please provide the correct customer ID and Password for Godaddy

Visitor

the host?

or the website?

Wp-Agent

Yes for Host

Visitor

User ID: 1111111111

Password:*****************

Wp-Agent

Please wait for some time. I am checking the issue.

Visitor

ok, thanks!

Wp-Agent

We are fixing the site

Visitor

how long does and how many issues?

Wp-Agent

Its only one issue

Visitor

Please tell me ALL the details

Wp-Agent

have you any other issue with site ?

Visitor

ONE ISSUE

Wp-Agent

Godaddy not provide the support to wordpress site

Visitor

they have a WP devision

may i know the list of all issue please first ?

Visitor

the database and I need to know how to update the site

Wp-Agent

its all ?

Wp-Agent

to guide about how to manage the site for update

Visitor

thank you for your time.

Visitor

ill just have to figure it out on my own.

Wp-Agent

Its Okay

Then thanks for visit us

Visitor

ok, thanks

Wp-Agent

Have a great day

Visitor

you too

Wp-Agent

🙂

Abigail 8 years 0 Answers 624 views 0