my default pw isn’t accessing

pedro
my default pw isn’t accessing my new site with you guys thank you

pedro
hi
can’t access my new site

WordPress Agent
May I know your Website Address Please ?
Are you there?

pedro
***************** I was trying to set up the name servers for the domain

WordPress Agent
full site address please

pedro
*****************.com

WordPress Agent
from where you have purchased your domain?

pedro
A2 hosting

WordPress Agent
can you please send me login details of a2 hosting?

pedro
ok
**********@gmail.com
pw **********

WordPress Agent
let me check it

pedro
thank you

WordPress Agent
ok i can fix this issue.

pedro
what issue I was just logging in to the new site

WordPress Agent
There is a backend issue

pedro
how and what does that effect

WordPress Agent
This affect your whole site

pedro
I see, please do that

WordPress Agent
for sure