Hi I’ve been experiencing trouble with my website
Question
MacGregor
Hi I’ve been experiencing trouble with my website
WordPress-Agent
yes sir
MacGregor
first, i set up my account with wordpress.com and had to change it to wordpress.org so i could install plugins
please tell me what program i have to download
or what website i visit to edit my website
WordPress-Agent
you dont need to download any program, your website is already set up, we are installing a security feature called SSL
MacGregor
ok how do i edit it?
i want to install a theme i have purchased
WordPress-Agent
SSL installation takes time
once its done
you will be able to access the site
and edit it
MacGregor
how much time?
am i being scammed?
WordPress-Agent
It’ll take 8 hours ,
No you’re not being scammed. we successfully ran your site
MacGregor
do you work for wordpress?
WordPress-Agent
an issue occurred
you can look it up.
SSL certificate issues are a real thing
MacGregor
ok do you work for wordpress?
WordPress-Agent
it takes time to resolve that.
Yes. we are WordPress Support
MacGregor
what is the difference between wordpress.com and wordpress.org?
WordPress-Agent
WordPress.com is an Open Source software meaning it’s free for anyone to use and modify to meet their personal needs (in this case, to create free blogs).
Alternatively, WordPress.org provides the software to create your blog, but WordPress.org does not host your blog on the Internet for you. You will have to pay a separate hosting provider to obtain a domain name and host your blog online.
WordPress.com does have limitations.
Using WordPress.org with a paid hosting service provides maximum flexibility and customization.
Factors to Consider When Choosing Between WordPress.org and WordPress.com
Monetization and Advertisements: WordPress.com does not allow you to include advertisements of any kind.
Customization: WordPress.com provides a limited amount of space and customization options (although enough for most beginner bloggers).
Plugins: You cannot install Plugins on WordPress.com but you can install plugins on WordPress.org Site.
File Access : WordPress.com does not provide File access while WordPress.org does.
MacGregor
alright i am using wordpress.org
WordPress-Agent
we know
MacGregor
so should i download the program?
WordPress-Agent
No , we have already done all of that, we have already setup and installed wordpress program and a sample theme for your use
MacGregor
what is the point of that link then?
WordPress-Agent
and created pages of africa asia, which you had
which link ?
WordPress-Agent
for localhost
MacGregor
what does that mean?
WordPress-Agent
please look it up
MacGregor
alright so all of the editing i do on my website will be online?
WordPress-Agent
localhost is a local server on a computer
MacGregor
alright i see
WordPress-Agent
yes sir, all of it
MacGregor
ok thank you, what is the url i use to access the editing platform?
WordPress-Agent
xyz.com/wp-admin
MacGregor
right
WordPress-Agent
after fixing the SSL issue, you’ll be able to do that
MacGregor
and that takes 8 hours?
is that the fastest amount of time? ive been waiting for 2 days
WordPress-Agent
I am sorry for your inconvenience
we will resolve your issue as soon as possible
MacGregor
ok thank you
why am receiving phone calls and emails from people asking if I need help with the design of my website?
WordPress-Agent
we are not making any calls or sending out emails to you sir, whatever it is you’re receiving
MacGregor
i just started receiving these calls
WordPress-Agent
when you purchase a domain, your data becomes available to companies. you have purchased a domain via godaddy.
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