Need to update our payment method

Nicole Rogers
We need to update our payment method but the website won’t let us.

WordPress Agent
May I know your Website Address Please ?

Nicole Rogers
www.************.org

WordPress Agent
you are at wordpress dot dom ?

Nicole Rogers
yes
wordpress.com

WordPress Agent
If you want to setup new gateway then you need to move at wordpress dot org

Nicole Rogers
I don’t understand that. This is not a new gateway. Our account is managed through a profile set up on wordpress.com

WordPress Agent
wordpress.com have much limitations, SO it only good for blogger site

Nicole Rogers
Please enable our account to accept payments online. Thank you.

WordPress Agent
email and password for wordpress.com

Nicole Rogers
I can’t share my password. You should be able to access the account internally. Are you an employee of wordpress.com or a third party vendor?

WordPress Agent

We are a 3rd party company which provides support to the website made on wordpress

Nicole Rogers
Ok.

WordPress Agent
We will be moving our accounts to another company. Thank you.

WordPress Agent
you will move to us, if you want will give the hosting for migration

Nicole Rogers
Please provide me with the DNS so that we can migrate to another company. Thank you.

WordPress Agent
We can migrate your site at our hosting

Nicole Rogers
not now

Nicole Rogers
Please provide our DNS information so that I can provide it to a new hosting company. Thank you.

WordPress Agent
I can give you the dns for your domain.

Nicole Rogers
thank you