How do we access the back end of the business for ************.com? 

Question

Corrina Quezada
How do we access the back end of the business for *************com?

Corrina Quezada
How do we access the back end of the business email
******************.com

WordPress Agent
whats means
already change this mail

Corrina Quezada
How do we read the email for ******************com
Where do we login?

WordPress Agent
user name : ********
password : **********
please check it

Corrina Quezada
To read the email? What url?

WordPress Agent
its wordpress login details
i dont know
**************.com

Corrina Quezada
Where was the email created?
I dont know where to go to read the emails

WordPress Agent
Is your email is working or not

Corrina Quezada
The email is working but we do not know where to read the email at.

WordPress Agent
okay

Corrina Quezada
Are you finding out?

WordPress Agent
Yes
These are extra work and there lot of extra work

Corrina Quezada
This is not extra. It was already set up and running before your team migrated everything over. These are fixes

WordPress Agent
I am fixing this issue and  i am talking about future help

Corrina Quezada
ok

WordPress Agent
i need the password for email login please
****************.com

Corrina Quezada
ok I am waiting for a reply with the password

WordPress Agent
ok

Corrina Quezada
We used to access the email through this link *******************.
Password is **********.

WordPress Agent
Hello

Corrina Quezada
hi

WordPress Agent
Corrina
I am working on your email login URL,
we will do it for you

Corrina Quezada
Thank you very much

Corrina Quezada
For what exactly?

WordPress Agent
to set up login url

Corrina Quezada
 This was working fine before the migration.

WordPress Agent
Ok
its not missing by migration

Corrina Quezada
But it was working fine before this process

WordPress Agent
where its working fine
can you tell me

Corrina Quezada
Before the migration process on all sites everything was working and looks good but after it has been bad and missing.

WordPress Agent
where its not working fine now

Corrina Quezada
Yes the email WAS working on this site: *************

WordPress Agent
ok
wait try to login again here
by correct email and password

Corrina Quezada
I am having problems logging in. Were you able to access with the given password?

WordPress Agent
this the issue that you forget password and just blame us

Corrina Quezada
No this is for a clients account. Her email was bouncing back these past couple days. She must have just gave me the wrong password so I am reaching out to her to get the right password. She logined to the account today and has not seen any of the test emails I have sent to her today.

WordPress Agen
ok
let me try to get back for you

Corrina Quezada
ok

WordPress Agent
this is your password – ***********

WordPress Agent
try with this

Corrina Quezada
I have access now but the email is bouncing back and nothing new in the inbox

WordPress Agent
ok

Corrina Quezada
Thank you. Do you have a receipt for the refund for ***********? She still has not received her refund which was on the 3rd.
it is now the 13th here

WordPress Agent
*********  told me they will send money to your account
let me check again we will email you

Corrina Quezada
Thank you very much

WordPress Agent
Welcome

Corrina Quezada
If you have a contact for them directly I’d be happy to reach out

WordPress Agent
We will email you  asap

Corrina Quezada
Ok thank you

WordPress Agent
thank you
please logout the chat

 

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Brian 9 years 0 Answers 145 views 0

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