can’t log in

Alessia
can’t log in

WordPress Agent
Hello!
May I know your Website Address Please ?

Alessia
https://*********************************.com

WordPress Agent
Your site is hosted at bluehost right?

Alessia
yes it is.

WordPress Agent
ok
And you are not able to login with your current login details right?

Alessia
no, every time I log in it says invalid email/username.

WordPress Agent
okay, we can fix it, will provide you new login information.

Alessia
wow good,this is login detail for hosting,
*************
password *************

WordPress Agent
okay let me check.
yes I logged in, wait for some time,

Alessia
okay

WordPress Agent
this is your new login detail for your site.
username *************
password ********************
please check and let us know.

Alessia
Yes I’m in… thank you.