Can’t log into my WP Admin page?

Question

Mark Pazdur
Can’t log into my WP Admin page at ************.com

Mark Pazdur
We changed creative companies and I am wondering if we missed paying a bill and are locked out.

WordPress Agent
I see the issue we will fix it
Where is your site is hosted now ?

Mark Pazdur
Always been with ***********.

WordPress Agent
I need the  *********** login

Mark Pazdur
Login: ************.com    Password: *************

WordPress Agent
Please wait for some time. I am checking the issue.

Mark Pazdur
Thanks for your help.

WordPress Agent
I see the issue we will fix it??

Mark Pazdur
Not sure what you are asking?

WordPress Agent
I said that we will fix the issue

Mark Pazdur
Ok. Can you tell me what the problem seems to be?

WordPress Agent
Hello Sir!
Are you there?
Please wait i am working on your login issue
Following are your site login details
Site Login Url–*****************.com/wp-admin
Username– **********
Email– ************.com
Password  –***********
Please check and let me know

Mark Pazdur
Yes. Sounds correct. ********** was our old creative agency. How do I update to my information? I own the website. Can we leave the Username as ********…change the email to mine at ***************.com…and change the password to ********?

WordPress Agent
ok I’m changing your desired email and password

Mark Pazdur
Thanks

WordPress Agent
Email and password has been updated

Mark Pazdur
Let me see if I can log in.

WordPress Agent
ok

Mark Pazdur
Super. Good to go. You did a great job.

WordPress Agent
Thank you Sir!
And thanks for your confirmation about login
Have a Great Day!

 

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Brian 8 years 0 Answers 186 views 0

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