help setting password for website

Rena
help setting password for website

WordPress Agent
May I know your Website Address Please ?

Rena
www.*********.com

WordPress Agent

ok we will do it for you

Rena
can we talk to you live?

WordPress Agent
Live calling is not possible with me
so we will here for your help

Rena
our website designer gave me a user name: renajaffe and a link to set the password. That link isn’t allowing me to do so.

WordPress Agent
we will help you

WordPress Agent
Provide you new user and password for login as admin

Rena
thank you. we will think it over.

Rena
does this making sure that we can easily get into our website to edit?

WordPress Agent
yes

Rena
OK. let’s go ahead

WordPress Agent
Where your site is hosted?

Rena
*********.com/hosting

WordPress Agent
Please provide me customer id and password for this?

Rena
we have info on site credentials and staging site. are either of these what you need?

these are listed as URL

WordPress Agent
Do you have any account with ******?

Rena
no

WordPress Agent
Do you have logins for https://*******.*********.net/?

Rena
this is what we have

WordPress Agent
But you need to find your hosting logins for fix this login issue

Rena
what are hosting logins?

WordPress Agent
www.**********.com/hosting You are saying that here is your hosting
So we need the username and password for login your hosting account

Rena
yes. here is another address i found
User name: *********
PW: ******

WordPress Agent
ok
which password you want to make?

Rena
************

WordPress Agent
ok
please try login with username admin and password whivh you give me last yo…
And your site login url is https://**********.com/wp-admin

Rena
we are doing this now

WordPress Agent
Are you able to login?

Rena
not using user name admin and password beginning with zg7s

WordPress Agent
user **********
password *********
This is your current login info

Rena
we are in. is this the way we enter the website each time?

WordPress Agent
yes you have to use always the same url to login in your dashboard

Rena
so the steps are: URL which ends in admin, user name: ******, password: ********

WordPress Agent
yes

Rena
thank you so much WordPress Agent! Good bye.

WordPress Agent
Welcome rena