Need Assistance

Whitney Kaiser
Need Assistance

WordPress Agent
Hi …How may I help you?

Whitney Kaiser
Hi WordPress Agent
So I am working on a website for my mother-in-law and I have seemed to mess something up. I am trying to edit my homepage however I am unable to click “edit page” at the top of the screen and when I go to the pages tab, it is only showing “Sample Page”.
I have tried to reset my wordpress database and reinstall the theme and that does not seem to correct the issue

WordPress Agent
May I know your Website Address Please ?

Whitney Kaiser
**********.com

WordPress Agent
You are with ******* right?

Whitney Kaiser
correct

WordPress Agent
Can u give us Your Site Username and Password please ?

Whitney Kaiser
for *********?

WordPress Agent
for both ******** and for your site

WordPress Agent
first i need the logins for *******

Whitney Kaiser
To be honest.. i have no clue. My mother-in-law tried setting it all up by herself and doesn’t remember what it is. We got everything reset a few months ago and I just tried to login again and it’s not working. I am not sure what she has done to it. I can give you the login for the site though

WordPress Agent
okay

Whitney Kaiser
site login is ***********.com

WordPress Agent
hold on
do you remember that email id which is signup with *******

Whitney Kaiser
it should be that same email

WordPress Agent
hold on
can reset password

Whitney Kaiser
wait I just figured it out

WordPress Agent
okay

Whitney Kaiser
so you want the ******* one correct?

WordPress Agent
yes

Whitney Kaiser
Username: *********.com
password: Doggies2!
I am perfectly fine with completely deleting the site and starting from scratch as long as I won’t lose the Domain nam
*name

WordPress Agent
hold on
Is there any content on your site ?

Whitney Kaiser
No

WordPress Agent
okay
what help you want right now to us

Whitney Kaiser
Are you able to fix this problem?

WordPress Agent
yes you tell me what is problem

Whitney Kaiser
I am trying to edit my homepage however I am unable to click “edit page” at the top of the screen and when I go to the pages tab, it is only showing “Sample Page”. I have tried to reset my wordpress database and reinstall the theme and that does not seem to correct the issue

WordPress Agent
so what you want to add on home page ?

Whitney Kaiser
i just want to be able to edit the homepage with the current theme

WordPress Agent
no you can not do this
only we can do this

Whitney Kaiser
yes I can. I have done it before.

WordPress Agent
but not now

Whitney Kaiser
why?

WordPress Agent
reason because we need to make it first…
can we do it now for you

Whitney Kaiser
well I want the default home page for the current theme I have so that I can just edit the info they have

WordPress Agent
I said you can do this sir , because you have no knowledge of coding
but we will  make
for you

Whitney Kaiser
You’re not being very helpful right now. So let me start over.

WordPress Agent
I am helpful Sir
but you need to understand

Whitney Kaiser
I have the Theme Bistro installed on my site. I would like to the edit the home page but it is not there. How do I get that default home page back for the current theme I have installed.

WordPress Agent
We also develop your site as you want

Whitney Kaiser
I am not a sir and I do have knowledge of coding but my page disappeared so I need to know how to get it back. The content that is on my site is the demo content.
But there is no where for me to even edit the demo content because the page is missing

WordPress Agent
Sorry Mam, We also develop your site as you want or if you need any help to make it home page then you meed to pay for it

Whitney Kaiser
I understand that. I don’t want you to develop it for me. I want you to find the page that is missing. Why am I able to see the page but when I go to pages, there is nothing there?

WordPress Agent
we will help you Mam , but the service is chargeable here…

Whitney Kaiser
nevermind then. You were absolutely no help.