Need to update my SSL certificate?

Question

udoamaka obiekea
Server type

udoamaka obiekea
Need to update my SSL certificate

WordPress Agent
May I know your Website Address Please ?

udoamaka obiekea
********.com

WordPress Agent
You want to install the SSL Setup right ?

udoamaka obiekea
Yes. I need the type of server to enable me download the certificate

WordPress Agent
So you want to change the hosting server

udoamaka obiekea
No sir.
How do I secure my website since me SSL certificate has expired

WordPress Agent
Okay we will do it

udoamaka obiekea
Ok, what do you need from me to accomplish this?

udoamaka obiekea
Yes

udoamaka obiekea
It’s open

WordPress Agent
Where is your site hosted now ?

udoamaka obiekea
With you

WordPress Agent
You are hosted here
***********.com

udoamaka obiekea
Yes!!

WordPress Agent
am i right ? 🙂
We need the username and password  for login in hosting

udoamaka obiekea
Username: ******
Password: *********

WordPress Agent
Invalid Login details
*************.co/login
Please checck it
Here

udoamaka obiekea
Try: ***********.com Password: ********

WordPress Agent
Invalid Username or Password.

udoamaka obiekea
Ok, I am stuck
What should I do?

WordPress Agent
hold on please

udoamaka obiekea
Try: Name: ******                    Password **********

WordPress Agent
let me check again
Still invalid

udoamaka obiekea
Where do I go to obtain a new login & password?

WordPress Agent
you can reset your login details

udoamaka obiekea
Where?

WordPress Agent
************/get-in-touch

udoamaka obiekea
Web address is not working properly.
I am still trying

WordPress Agent
Okay i am waiting…

udoamaka obiekea
Name: ********                          Password: *******

WordPress Agent
its working ?

udoamaka obiekea
Are you there?

WordPress Agent
Yes i am here
Send me  login url please

udoamaka obiekea
**************.com/wp-login.php

WordPress Agent
still not working
can you please provide your site login details
or cpanel login details

udoamaka obiekea
************************************e.com
Password: ******

WordPress Agent
Now i am in your site but i need one more thing
Your site hosting login details

udoamaka obiekea
Try the ones I gave you before

WordPress Agent
For c panel ?

udoamaka obiekea
I do not know much about computers

WordPress Agent

*************.net:2083
Do you login details of this link i mean the cpanel
Ask your c panel login details
or hosting login details if possible

udoamaka obiekea
What number?

WordPress Agent

Toll-free USA: **********
On this number

udoamaka obiekea
They are closed.
Please login to: ***********.com/wp-admin                                              New Password: ***********

WordPress Agent
Okay
who set up your website ?

udoamaka obiekea
Username: ********
Password: ********

WordPress Agent
This is your website login details
right ?

udoamaka obiekea
Yes
No, my bad. old WP login

WordPress Agent
Who set up your website

udoamaka obiekea
************.us
Login: ************.com
Password: ********

WordPress Agent
Okay
Hold on

 

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Brian 8 years 0 Answers 200 views 0

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