My shopping cart is not correctly working
Question
Anne Coyle
My shopping cart is not correctly working
Wp-Agent joined the chat
Anne Coyle
THe shopping cart is giving the wrong price but we entered it correctly on the site.
Wp-Agent
Hello!
May I know your Website Address Please ?
Anne Coyle
xyz.com
it is entering the quanity x price as the unit price….
but the final total is correct
Wp-Agent
What is the issue with prices
Anne Coyle
on the most recent order, someone ordered 2 dopp kitts. They are $45.00 each, but the unit price says 90.00 which is not correct….it has happened on every order since I switched processors….integration problem perhaps.
are you on the website? Can you access orders?
Wp-Agent
What will be the total price for two dropp kitts?
Anne Coyle
$90.00
but it is showing each is $90
but the total at the bottom is correct….
each dopp kit is $45.00
Wp-Agent
ok let me check it
can you send me the link of that product?
Anne Coyle
https://www.xyz.com/product/fabc
Screen Shot 2017-12-13 at 6.53.49 PM.png
I just sent you the order with the error
Wp-Agent
Its showing that price of a single product is 90 and for 2 products is 180
Anne Coyle
that is incorrrect…
thats why I need support
Wp-Agent
Total charge will be 191.25 for both the products right?
nnnnnnn
no…the total price for 2 dopp kitts is 90.00
Wp-Agent
Are you talking about which product?
may i know the name?
Anne Coyle
the product I just sent you the link to….the dopp kit
what is the problem here?
FIeld Ready Canvas Dopp Kit
like i sent you before
im getting super frustrated with this situation…
Wp-Agent
ok i get it
I can fix this
Wp-Agent
its the error in your code and we need to fix it
And it will take time in fix
Anne Coyle
it was working fine before you integrated
Wp-Agent
Yes your ajax function is not working
Anne Coyle
thank you….
goodbye
I appreciate your time….
0
8 years
0 Answers
684 views
0
Leave an answer