site is down

angelo
site is down

WordPress Agent
May I know your Website Address Please ?

angelo
www.l********e.com

WordPress Agent
I see the issue we will fix it

angelo
thank you

WordPress Agent
There is malware issue in site

angelo
ok

WordPress Agent
Need to clean it.

angelo
will it happen again

WordPress Agent
no

angelo
so it is guaranteed?

WordPress Agent
100%

angelo
ok

WordPress Agent
Can we go ahead?

angelo
yes

WordPress Agent
ok

WordPress Agent
I need hosting login of the website
Please provide the correct Email ID and Password for HOSTGATOR

angelo
i think i payed twice
email**********@gmail.com
password ***********

WordPress Agent
Ok let me check

angelo
thanks

WordPress Agent
Its working
So please allow me some more time to fix the issue

angelo
ok   its not working???

WordPress Agent
We are working on it

angelo
ok

WordPress Agent
we will email you after fix the issue

angelo
ok   how long

WordPress Agent
3 to 4 hour max

angelo
wow  ok