Our subscription expired for our tennis club WordPress

Larry
Our subscription expired for our tennis club WordPress

WordPress Agent
May I know your Website Address Please ?

Larry
********.com

WordPress Agent
Okay
Your website has expired ?

Larry
yes
Formerly with WordPress many yrs

WordPress Agent
oh

Larry
Hi, still there?

WordPress Agent
Yes
Can u give us Your Site Username and Password please ?
So that we can log in
and see inside whats going on

Larry
Here’s the problem the former president has left and did not provide any of that information. I am the current president

WordPress Agent
Oh.
Wait
Did he said from where he purchased the domain ?
We can create a new site with the same domain i.e. website address URL

Larry
I thought it was WordPress. not sure it was purchased through
sounds good

WordPress Agent
https:*******.ca
This is the place from where it was purchased. not WordPress
So if you login details of this website , then we can redirect that domain to other WordPress account or other WordPress site

Larry
Some yrs ago perhaps. However you can do the same for us now?

WordPress Agent
If you have* login details
Or you can purchase a new domain as well.

Larry
What if we cant get that?

WordPress Agent
You wanna purchase a new domain?

Larry
No way that we can get he old one?

WordPress Agent
As well as a new wodpress site development  ?
Yes you can get the old one
https://***********/en-us contact their support , and see what they can do

Larry
We do have a webmaster

WordPress Agent
Go to live chat in the bottom of that website. and tell them your problem. they might give you the access

Larry
So we would cancel with *****?

WordPress Agent
No don’t cancel. its up to you.
Domain can be anywhere.. its the hosting that matters actually

Larry
Does our former acct come up with you at WP?

WordPress Agent
Your former WordPress site is not showing up

Larry
Ok thank you I will try my luck with rebel. appreciate it!

WordPress Agent
http://24x7wpsupport.com/wordpressbusinessplan.php
after you got the domain, you’ll still need a hosting right ?

Larry
thank you. I will review with our executive committee and get back to you.

WordPress Agent
okay. thanks

Larry
Cheers

WordPress Agent
if you don’t get the access of the domain, then we have the domain plans as well

Larry
Can i save this conversation for future reference?

WordPress Agent
Yes. you can download transcript
After you end this chat

Larry
Thanks will do

WordPress Agent
Welcome