i tried to change it to that but it already existed

brenna
domain

brenna
hi

WordPress Agent
Hello
i need some inforamtion

brenna
okay

WordPress Agent
https://**********.com
this is your old domain?

brenna
my old domain is www.**********.com

WordPress Agent
okay
what about https://**********.com

brenna
i tried to change it to that
but it already existed as someone else’s

WordPress Agent
okay
do you have wordpress.com login ?

brenna
yes my email is ***********@gmail.com and password Thebig14 but it wouldn’t let me log in

WordPress Agent
okay
and what about site content?
i mean https://**********.com content in this site
is is your site content?

brenna
no

WordPress Agent
okay

brenna
my site is brand new i only had 1 thing in it haha

WordPress Agent
may i know which content on your site? i mean post images pages content there or not?
in your site?

brenna
there was one “about” post and a picture of a bumble bee
but now when you go to ******.com there’s links to that other persons blog

WordPress Agent
yes
when we check your database then there is no post and content that’s why i m asking to you

brenna
oh okay ya when i go to the site there’s nothing either. it was there before i messed it up
it’s okay if it’s gone i can re-do it, i just need to be able to log back in

WordPress Agent
okay wait please

brenna
okay

WordPress Agent
Blonde Closet – fashion style blog hosted by Brenna Christoffer.png
please have a look
there is only menu header footer but no content

brenna
i’m on my phone i can’t quite see anything
it’s loading
it says request denied

WordPress Agent
Doc1.docx
6KB • application/***.******************-***************.wordpr**********.document

brenna
it says “authorization has been denied” again

WordPress Agent
ohh

brenna
should i go onto my computer?

WordPress Agent
if possible then please

brenna
okay

WordPress Agent
there is only menu pages and header and no content in your pages
is this okay for you?

brenna
as long as it works and i can log in it’s fine
what’s the domaine name?

WordPress Agent
www.******.com

brenna
okay, when i use that link it looks how it did when i messed it up tho
i’ve got on my computer, entering chat request now if that’s okay
for some reason every time i use my computer to type in the chat it doesn’t work but it works on my phone ?

WordPress Agent
okay
i already told you all the things about your site

brenna
okay but the link didn’t work it had brown boxes on the page?
my original site was all white and had black print

WordPress Agent
yes i know because i have setup on local not on your domain.. firstly want to confirm all the things with you.

brenna
oh okay got it. yes it’s fine if the post and picture are lost
there should be a menu with about, fashion portfolio, blog and contact on it is it still there?

WordPress Agent
yes
all menus are there

brenna
ok perfect and on the about page there’s no post?

WordPress Agent
no post

brenna
okay, the title is b young vintage?
sounds fine to me, thank you for confirming !

WordPress Agent
okay thanks to confirm me
please allow me only 2 – 3 hour to set up all things local to your domain

brenna
thank you so much!

WordPress Agent
Welcome

brenna
should i stay on the chat or will you email me when it’s ready?

WordPress Agent
we will email you

brenna
awesome thanks again.

WordPress Agent
Welcome