i am unable to add new plugins

Question

jack fern

Wp-Agent joined the chat

Wp-Agent

May I know your Website Address Please ?

jack fern

that is under construction

Wp-Agent

okay

provide me URL

jack fern

abx.com

i am unable to add new plugin in dashboard

Wp-Agent

Can u give us Your Site Username and Password please ?

jack fern

both are admin

Wp-Agent

image.png

jack fern

hello are you there

Wp-Agent

yes

did you check above image is showing add new plugin option

okay i got it

your issue

jack fern

yes when i am adding new plugin into that, it shows an error

can i send u the zip file of the plugin which i tried to add

???

Wp-Agent

tell me plugin name

jack fern

SPP_premiumbuttons.zip

Wp-Agent

okay we will add

jack fern

no.. there is an option for us to add that… so kindly let us know why are we not able to add that from our end..??

Wp-Agent

we will via code

not the option

jack fern

in the back end.. there is something called “add plugin”…. so tell me y we are not able to add a plugin through that…???

Wp-Agent

its your hosting

issue?

just add plugin

only

jack fern

no 5 plugins are there

Wp-Agent

which on?

jack fern

i will send to you now

jack fern

spp_premimumbuttons

Wp-Agent

please send the plugin at info@24x7wpsupport.com

jack fern

check your mail

Wp-Agent

ok please wait

jack fern

sure

jack fern

i will do that with in an hour mean time you can go head and upload the plugin

Wp-Agent

and then we will upload.

Abigail 8 years 0 Answers 159 views 0