why is my user name being rejected?
malcolm
why is my user name being rejected? It is **********@hotmail.co.uk and the password too. I GET ‘user does not exist’ every time.
WordPress Agent
are you unable to login site
WordPress Agent
May I know your Website Address Please ?
malcolm
www.**********.com
yes. I Have tried many times
WordPress Agent
actually issue is your database getting cache
i mean
where your user information have store on server taking lot of cache need to remove cache and repair your database. so can i do that?
malcolm
what does that mean?
please do it, its driving me mad!
WordPress Agent
okay. are you hosted with *******?
malcolm
yes
WordPress Agent
may i know login details of your hosting?
malcolm
username **********
password ***********
WordPress Agent
yes i logged in
malcolm
okay, any luck
WordPress Agent
yes new username ********** and
password *********** please try and let me know
malcolm
yes I’m in now thank you, you are awesome…bye
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