Recover Site
Question
Steve
You’ve blocked my access to my free web site. Your instructions for how to create a new password do not work.
Wp-Agent
May I know your Website Address Please ?
Steve
I don’t have a site. I don’t have a website address. I go to a site where we chat.
Wp-Agent
Do you remember the email with them when you signed up ?
Steve
yes. same as now.
Wp-Agent
ok please wait let me check
Check your e-mail address linked to the account for the confirmation link, including the spam or junk folder.
Steve
What do I check for? There is nothing in my junk folder. I have about five messages from WordPress in my main folder telling me to choose a new password. I try to do that. I always get told what I’m doing is invalid. That is hugely frustrating.
Moses
yes
Steve
HOW?
Wp-Agent
please contact wordpress.com
Steve
When I try to reset the password am I supposed to use the username you have blocked? I tried that. Or a new username? Tried that too. And tell me what I should do at wordpress.com. I’ve been there. I see nothing there to help me.
ok
Steve
I’ve now spent over an hour trying to solve this mess. NO progress.
Wp-Agent
but without website address i cant help
Steve
What website address? The site I’m trying to get to is www.abc.com
Wp-Agent
ok
Steve
My old username: acvf. my old password: ******
Wp-Agent
please wait let me check
Steve
Please do.
Wp-Agent
Check your e-mail address linked to the account for the confirmation link, including the spam or junk folder.
Steve
I have checked it about 9 times. And what is a “confirmation link”?
ok
Steve
You suggest I change the password. Dammit, I’ve been trying to do that for 75 minutes.
Wp-Agent
ok we can recover your site
0
8 years
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