Server error, unable to clone using wp clone

Yusuf
server error, unable to clone using wp clone

WordPress Agent
May I know your Website Address Please ?

Yusuf
*****.com

WordPress Agent
Do you want to clone your site ?
Are you there ?

Yusuf
I want to clone another site to *****.com

WordPress Agent
Means you want to run the content of another site at domain *****.com  right ?

Yusuf
****s.zip
yes
that is the file

WordPress Agent
ok
We can clone *****.ca site at your another domain *******.com if you are interested

Yusuf
Yes

WordPress Agent
We need to migrate your site at your new domain
Are you there ?

Yusuf
one moment

WordPress Agent
ok

Yusuf
Ok I want to try and do this myself
Error Message : Internal Server Error
Temporary files created in **SITE-ROOT**/wp-content/wpclone-temp will be deleted.
that is the error I am getting

WordPress Agent
Do you know Jscrip or Jquery ?

Yusuf
no i do not, I know I need to access my FTP server
not sure how to do that through wordpress

WordPress Agent
Its not related to ftp

Yusuf
It has an internal server error

WordPress Agent
If you are interested for migration
Yes this is the backend error of Jscript

Yusuf
with the *** site?
or the *****?

WordPress Agent
On which site you are trying wp clone ?

Yusuf
on *****
i am able to get the back up file
but when I try to restore on ******, it wont work

WordPress Agent
I can help you with it

Yusuf
I understand, I am not asking for the services of site migrations
I am asking you what site do u suggest the error to be on?

WordPress Agent

http:*****.ca

Yusuf

When I try to restore my ***** file from ****.ca onto ******.com I see this:    Error Message : Internal Server Error
Temporary files created in **SITE-ROOT**/wp-content/wpclone-temp will be deleted.

WordPress Agent

Yes
Ok i can tell you how can you do it at your end by yourself
And above i suggest you two other ways for do same work

Yusuf
ok how can I do it myself?

WordPress Agent
I can tell you how can you do it by your self

Yusuf
ok thanks