How to tell if my website hosting needs to be paid?

Question


Julian Viole
How to tell if my website hosting needs to be paid
The domain is : ***********com

WordPress Agent
Let me see
Do you know who is your hosting

Julian Viole
I am not sure
That was actually my next question for you

WordPress Agent
You can contact and ask the people who made your site live

Julian Viole
That developer wont return my calls
Is their any way to have it looked up?

WordPress Agent
Your domain is purchased from google

Julian Viole
Is that who its hosted by as well?

WordPress Agent
No
May be these guys > **********.com
Please contact them and ask

Julian Viole
How would I switch my hosting provider

WordPress Agent
First you need to ask them if they are your hosting
Then ask them for access of files
And then you can take our hosting if you want.

Julian Viole
Is there any way I can just have you guys host it without me having to contact that other provider?

WordPress Agent
Yes
But do you have login details of google domain ? because we’ll need to point your domain towards our hosting. you understand ?
Or you can take another domain as well

Julian Viole
Are the login details the same as my wordpress login details

WordPress Agent
http://24x7wpsupport.com/wordpresshosting.php
And no WordPress login details are different than domain login details

Julian Viole
Okay so I will find out google domain details and then should I just contact you and supply you with them?

WordPress Agent
Yes ma’am / sir

Julian Viole

Okay great, Ill contact you soon

WordPress Agent
Do you want your WordPress site ?

Julian Viole
What do you mean?

WordPress Agent
We can duplicate your WordPress site. if you provide us login details of WordPress to us ?

Julian Viole
Ah yes that would be great

WordPress Agent
So your current data would not be lost

Julian Viole
Okay yes Ill forward that to you now

WordPress Agent
okay ma’am /sir

Julian Viole
Log in ID: ********
Password: **********

WordPress Agent
Okay 🙂

Julian Viole
Thank you
So now I just will find out the ******** credentials

WordPress Agent
Great

Julian Viole
Where do I find the credentials for the site
Im logged in on ******* now

WordPress Agent
***************.com

Julian Viole
Do you just need my ******* username and password?

WordPress Agent
Please use those instructions

Julian Viole
Am I restoring ******* domain name servers?

WordPress Agent
Wait
Are you sure that you brought domain via your own google account . or any of your developers google account ?

Julian Viole
Screen Shot 2017-11-27 at 11.56.22 AM.png
This is what I am seeing

WordPress Agent
When did you received this mail

Julian Viole
Thats a screenshot
I just want to switch my hosting to you guys

WordPress Agent
okay
Please tell us when did u receive this ?

Julian Viole
They didnt email me
I just want hosting to be with your company

WordPress Agent
Is your site **********.com ?

Julian Viole
Yes it is

WordPress Agent
Okay. Then we’ll point your domain to our hosting and your site will be live and then you can take it from there

Julian Viole
Okay so I should take your hosting then email you guys?

WordPress Agent
We’ll get to know when you’ll take the hosting
And you need to provide your domain login details

Julian Viole
By domain login do you mean my ******** login or my current WordPress login

WordPress Agent
********* login.
We need WordPress login too. So that we can duplicate your site

Julian Viole
Okay so right now what step should I take

WordPress Agent
Take the hosting.

Julian Viole
Probably personal level
I will call my business partner now to confirm

WordPress Agent
but for duplicating your site from your hosting to ours

Julian Viole
Just transfer hosting

WordPress Agent
Okay. We can do that. and we” install the fresh WordPress
You can start from scratch from there

Julian Viole
Okay great

WordPress Agent
Just hosting

Julian Viole
Okay perfect. I will message back in a little, just have to call my partner
Thank You

WordPress Agent
Alright
Thank you for choosing wordpress support LLC

 

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Brian 8 years 0 Answers 143 views 0

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