I try to log in to my site, I am redirected to a previous site I made that I never set up
Raisa Kochmaruk
need assistance
WordPress Agent
Hi …How may I help you?
Raisa Kochmaruk
Hello! Each time I try to log in to my site, I am redirected to a previous site I made that I never set up, because I had wanted to change the domain name
WordPress Agent
May I know your Website Address Please ?
Raisa Kochmaruk
My website is still visible when anybody accesses it from the internet; I just can’t add any more content
***********.com
I believe the first domain I had set up was called *********, but then I had another site added to the same account.
WordPress Agent
**********.com
its not your site ?
Raisa Kochmaruk
thats my site
WordPress Agent
then what issue now?
Raisa Kochmaruk
I can’t edit it… when I try to log in from ***********.com, I am redirected to the editing page of a previous site I made
WordPress Agent
we will fix it
Raisa Kochmaruk
What must you do to fix it?
WordPress Agent
We need to move to wordpress dot org
Raisa Kochmaruk
I didn’t change anything, but I’ve been recently locked out.
Raisa Kochmaruk
Could you tell me what you mean by moving to *********.org vs. ********.com?
WordPress Agent
its because wp dot com not provide the control panel for access files and database, and in wp dot org provide control
can we go ahead?
Raisa Kochmaruk
yes, and thank you for your help,
so I’m just wondering what this service involves
WordPress Agent
including one year hosting
Raisa Kochmaruk
Um, that doesn’t sound right… unless… I was locked out because something expired?
Was I on an annual plan for having my own domain name?
Is this all under the domain name *********?
I think I had the second domain name redirected to that one.
WordPress Agent
Do you want to move the domain name?
Raisa Kochmaruk
No… I was just wondering why I could not access my website.
WordPress Agent
Do you want to move to ************* dot org
Raisa Kochmaruk
No. I’ll probably end up cancelling. I am sorry.
Leave an answer