I did an update last night on my website “themes” and my front page top sliders are now “not sliding”.

Teresa
I did an update last night on my website “themes” and my front page top sliders are now “not sliding”.  Can you help me?

WordPress Agent
May I know your Website Address Please ?

Teresa
https://***********.com

WordPress Agent
homepage’s sliders are changing images
whats the issue

Teresa
The are not working for me to see it.

WordPress Agent
we can see the images changing
except third image is not there

Teresa
Is it possible to give me a call to discuss.

WordPress Agent
on this number > 423-245-7410 ?

Teresa
I can see the third image in my #3 – it is an image of the pool.

WordPress Agent
we will fix this issue

Teresa
Thank you

WordPress Agent
Can u give us Your Site Username and Password please ?

Teresa
Yes.  Site Username is :  **********@gmail.com
Site Password is :  ***********

WordPress Agent
Please wait for some time. I am checking the issue.

Teresa
Ok

WordPress Agent
can you tell me, which plugin have you used for the slider

Teresa
Let me see if I can find.
I have FooBox Image Lightbox…would that be it?
The gallery boxes are working
I also have Gallery Bank Eco Edition.

WordPress Agent
let me see
got it

Teresa
Great!

WordPress Agent
so, on your system your slider in not changing images ?

Teresa
No
Should I log out and get back in?

WordPress Agent
can you tell me your browser

Teresa
Windows 10

WordPress Agent
are you google chrome ?

Teresa
Yes

WordPress Agent
can you press Ctrl + SHift + N
a new black window will open
and then open your site in that window

Teresa
I have done that
The sliders are now working.

WordPress Agent
Yes

Teresa
Will I need to do anything in the future to keep it working?

WordPress Agent
there are some temp and cache files in your browser, which is not letting the slider to work. but its working actually.you dont need to do anything, we’ve fixed

Teresa
Thanks for your help.  I appreciate!

WordPress Agent
welcome

if you wanna know
how to change the sliders in later future we can instruct you for that also

Teresa
Ok  Thanks.  Bye for now.