when I attempt to edit wordpress I keep getting a 504 error message. how do I fix this?
Question
Wp-Agent
Hello Sir/Madam
Visitor
when I attempt to edit wordpress I keep getting a 504 error message. how do I fix this?
Wp-Agent
Let me see
is your internet slow ?
yes
my internet is not slow
Wp-Agent
or maybe your site’s bandwidth is not able to process the request and thats why Timeout is happening
is this happening too often ?
Visitor
it is happening about every other day
Wp-Agent
May I know your Website Address Please ?
Visitor
the website is not live.
Wp-Agent
so where is it ?
on some demo server or localhost ?
Visitor
i have not uploaded wordpress to my host which is bluehost
Wp-Agent
I am asking where is your site currently published ?
Its not live , but its somewhere right ?
Visitor
i guess it would be bluehost. i am new at this. i thought it was only on my pc
Wp-Agent
what is the URL when you open your site ?
I mean what address does it show when you open your site in your browser
Visitor
xyz.com/wpadmin
Wp-Agent
this is your site https://www.zyx.com
Visitor
yes
Wp-Agent
so when you update your site, it doesnt update and show an error of 504
Visitor
each time i try to do an edit the 504 message appears
Wp-Agent
May I know your Full Name, Phone number & Email Address, in case we are disconnected ?
Visitor
barry grosser at anc@gmail.com ********
Wp-Agent
Thank you Barry
yes, My team has said we can solve that issue for you if you want
Visitor
okay. good.
Wp-Agent
Can u give us Your Site Username and Password please ?
Visitor
is there someone i can speak with on the phone?
Wp-Agent
Yes, you can speak to our telecallers.
would you like me to arrange a call for you ?
Visitor
is there a tech person i can speak with?
Wp-Agent
we dont have permission to directly communicate with clients over the phone, but we are in constant communication with our callers
so you can talk to us through the call.
Visitor
mixed message. you said you cannot talk to me over the phone and then you said i can talk to you through the call. i do not understand
Wp-Agent
indirectly i can talk to you.
would you like us to call you ?
Visitor
please call. will you call now?
Wp-Agent
yes
Visitor
okay.
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8 years
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