Issues with credit card checkout

Question

Noura Djongoue
Issues with credit card checkout

WordPress Agent
Hello
May I know your Website Address Please ?

Noura Djongoue
www.**********.co

WordPress Agent
What issue you are facing

Noura Djongoue
When I put in my card information I can process the order
it says error processing.All my customers are having that issue. Last time I contacted you, a month ago, someone helped me with that But it hasn’t been working ever since

WordPress Agent
ohh! Got It
Yes we will fix this issue

Noura Djongoue
Ok thank you

WordPress Agent
This is woocommerce issue

Noura Djongoue
I have the receipt of the transactions

WordPress Agent
That issue was fixed.

Noura Djongoue
Yes but it has not been a month yet. How is that possible ? From the 15th of November to 13th December is not 30 days
The problem has never been fixed

Noura Djongoue
Nobody was able to place a order

WordPress Agent
OK

Noura Djongoue
we never used the website because nobody was able to place the order
And I checked for myself today

WordPress Agent
I am Suggesting you something
It will be best for you !
We will Setup all your issue
When the technician finished working on the checkout part, I did not check because he said he was working and that we can place orders. But no orders have been fulfilled because the problem was never solved

WordPress Agent
You did not check that wow

Noura Djongoue
thanks !

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Beth 8 years 0 Answers 144 views 0

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