where can I find the “ID” for one of my posts so I can add that “ID” to the exception rule from password protected posts
Don
where can I find the “ID” for one of my posts so I can add that “ID” to the exception rule from password protected posts
Don
hi
WordPress Agent
hello
are you developing a theme by yourself ?
Don
yes
WordPress Agent
in the URL
Don
its a premium theme i bot
WordPress Agent
okay.
Its in the URL, find it ?
Don
no – i’ll go look
WordPress Agent
hmmmm.
Don
here is the url: http://************.com/the-night-before-christmas
WordPress Agent
not that URL
when you edit the page
Don
ok let me check that
WordPress Agent
then, the URL which comes up
Don
here is that url:http://**************.com/wp-admin/post.php?post=2536&action=edit
WordPress Agent
2536
Don
very cool
thanks
WordPress Agent
welcome
Don
wait i have another Q
I have a glitch on my site
when I hit the title for a post and have it in front of me…
if I roll my wheel down, it shifts the post to the left…
and part of the page is blocked
but I can instread grab the bar on the right and pull it down and it stays centered
how do i fix this?
WordPress Agent
on which page ?
Don
my last three blog posts for example
i can open the post…
but when i try to “roll” down, it shifts left
WordPress Agent
send screesnhot
Don
ok wait
ok i have two screenshots for you to see
how do i send them to you
wait i see
WordPress Agent
hmmmmm
Don
Capture.PNG
After rolling.PNG
the first is before i roll the wheel and the 2nd after I roll down
WordPress Agent
oh i see, i m not logged in so cant see
Don
right
WordPress Agent
image.png
Don
i can give you a login if that helps
do you want a user name and PW?
WordPress Agent
yes
Can u give us Your Site Username and Password please ?
Don
do you mean as admin?
or as a client?
WordPress Agent
yes
Don
k
WordPress Agent
which ever you feel comfortable
Don
k
let me look it up
WordPress Agent
ok
Don
user *******
PW ************
WordPress Agent
ok
we can fix this issue actually
its a coding issue
Don
fantastic
how little?
WordPress Agent
cloudfare login details also. if needed
Don
ok
WordPress Agent
okay
Don
k
WordPress Agent
okay sir
Can u give us Your Site Username and Password please ?
Don
k
checking
user name admin
checking on PW
i just set a temporary PW: sentinel
WordPress Agent
okay
Don
are you doing the work now or later? need to know when to reset PW
WordPress Agent
i m doing it now
Don
wonderful
thanks
WordPress Agent
can you send me the link. of the post which is causing problem
Don
ok but it is basically all posts
i’ll send one
WordPress Agent
i m not encountering the problem right now
Don
ok wait
try this one http://************.com/2747-2
click on the title to open it, then use roller to try to scroll down
WordPress Agent
okay
i m fixing
Don
you are my hero!
WordPress Agent
i did it
Don
ok let me check please
WordPress Agent
sure
Don
no- it still does it
WordPress Agent
please refresh with Ctrl + Shift + R
Don
maybe i need to log out and back in?
no still- should i log out and back in?
WordPress Agent
yes please tryt
Don
k
WordPress Agent
hello ?
Don
no i logged in with ******* ********
WordPress Agent
okay
Don
and problem still there
WordPress Agent
okay
let me see
its done sir, i dont know why you are not able to see it
maybe it’ll take some time
do you use mouse
i m using mouse scroll
Don
yes i do
i could reboot- do you think that might help?
WordPress Agent
no it wont
which browser you are using
Don
chrome
WordPress Agent
i m gonna be right back after 15 min
Don
wait i’ll send screeshot
WordPress Agent
please wait
I will be back in some time
Don
ok
3.PNG
that is screen shot after I open and roll down- then I cannot scroll down without resetting back again
I think you did it! I went to a different browser and logged in and it’s working great
my browser must be caching the bad code
WordPress Agent
Please do not make any change at your end
welcome
I m back
Don
k
WordPress Agent
you can log out the chat
Don
thanks very much for your help- happy NY
WordPress Agent
happy new year to you too
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