There seems to be a glitch on WP site

Janelle
There seems to be a glitch on WP site. I can’t seem to make edits to a page/post. When I try to edit, I am unable to save my change. This is occurring for me and my team members. How can I get this fixed?

WordPress Agent
May I know your Website Address Please ?

Janelle
************.com

WordPress Agent
what is error you get when  you try  to save the  changes?

Janelle
I don’t get one…it just doesn’t save. I make the change and press save and nothing occurs, but stays on the page I am trying to edit.

WordPress Agent
Can u give us Your Site Username and Password please ?

Janelle
yes, but I am concerned about giving you that info

WordPress Agent
you are 100% safe here
you can change that info after fix the issue

Janelle
ok one minute

WordPress Agent
Sure

Janelle
I’m sorry I need to confirm with my  CIO prior to providing this info. I would think you would be able to get into our site. I will reach out later…thanks!

WordPress Agent
ok