Site hijacked

John
Site hijacked

WordPress Agent
May I know your Website Address Please ?

John
*******

WordPress Agent
Full address please
its like www.*******.com

John
********.com

WordPress Agent
Wrong address
Please check it first

John
Sorry i do not know

WordPress Agent
Then how you know its hacked

John
If found an old article from the blog and there is ***** on the top of it.
Further I cannot get into it

WordPress Agent
Email  and Password for WordPress dot com

John
I believe it is ******

WordPress Agent
Its  your site ?
image.png

John
Yes
So what is the address

WordPress Agent
Do you want this site ?

John
Yes

WordPress Agent
Its Hacked we need to restore it

John
ok

WordPress Agent
Please wait i am working on your issue

John
thank you

Justin
Please check your site  https://************.com

John
Ok got it up

Justin
Its working fine now
Is is working fine at your end Please let me know?

John
It appears to be

2:15 AM
It seems the site is ************.com is that right?

Justin
Yes this is your site

John
ok

Justin
Yes

John
What happened to all my old posts

Justin
All posts are present

John
where
The site was  https://*******.com

Justin
In the sidebar these all are your posts

John
But it is now https://*********.com
There is no sidebar on the latter
It appears there are two sites
What happened to  https://******.com is the site i want to be up

Justin
These both are the same sites
Sidebar in the left side you will see your posts

John
When I go to https:**********.com the old stuff is not there

Justin
This only the data which we have of your account
We have completely restored your content, there is nothing more stuff available in your account

John
When I go to https://*********.com the old stuff is not there

3:12 AM
Why

Justin
Sorry for confusion https://***********.com is the old site and https:********.com
Is the new site
You can check your old stuff at this  https://********.com

John
How do I activate the old site and take down the new site ???
Ok how do I transfer the archives to the new site

WordPress Agent
Okay we can do it but for this we need your site login details

John
What is that
password?
sorry I don’t understand

WordPress Agent
I mean your *******.com login details

John
l is *******@gmail.com password is *******

WordPress Agent
Hold on let me check
Do you have old website login details
I mean old *******.com login details

John
I don’t know any others

WordPress Agent
We can transfer your old website archive data on new website

WordPress Agent
We can transfer all data to new website on(https://*********.com)

John
Why cant we just deactivate the new site and leave the old site up

WordPress Agent
If you know then you can up your old website

John
If i know what?

WordPress Agent
Your old website login details
Are you there ?

John
Yes
The new site won’t allow me to login i keep getting the new site

WordPress Agent
This  is your new website right – https://*******.com

John
Yes

WordPress Agent
And this your old website right https:*******.com

John
I want to log into ********.com

WordPress Agent
You mean the old website right ?

John
Right

WordPress Agent
Okay
Do you remember the email with them when you signed up ?

John
I believe it was ******@****.com

WordPress Agent
Okay hold on
This is email id already registered with new ****.com account

John
So if I delete the new account wouldn’t the old come up?
???

WordPress Agent
If you delete the new account your new site will be deleted

John
that is ok I want the old site

WordPress Agent
We site hacked issue already fix but we can not find login details of your website with out your help
Do you remember your old website user name ?

John
I must go now but lets put this conversation on hold for 1 hour

WordPress Agent
Sure please come back with your old website details

John
No

WordPress Agent
like email id and user name

John
ok

WordPress Agent
Okay